Oct 9, 2018
At the heart of of every claims department is human capital. Without it your tech is not only irrelevant, but useless.
In this episode David and I go deep on Dynamic resourcing and how we've implemented this skill in our day as part of our software.
Enjoy :-)
Oct 2, 2018
Today Frank Figueredo, head of our claims department, stops by and sheds some light on how claim cycle time relates to AOBs, PA reps, and attorney reps.
It's an interesting episode if you like to geek out on claims handling topics.
Enjoy!